About Us

A Letter from the Executive Team

Sandcastle Community Management has been proudly working and living in Collier and Lee Counties since 2001. We have grown from managing just a few condominium communities to over 150 associations. Slow and steady growth allows us to meet the demands and focus on the details of managing your community while providing a consistent level of personal service. This is why Sandcastle is the only association management company in Florida that offers a Money Back Guarantee.

Of course, having the benefit of a great team provides the support needed to do so. Our team members have been with Sandcastle for a long time, they are the people you have spoken to and worked with through the years. We know you…and we know your community.

Sandcastle Community Management specializes in Condominium and Homeowners Association management, as well as Manufactured Home communities, Recreational Facilities, Marinas, and Master Association Roadways. Our partnership associations represent a variety of backgrounds including Master Association neighborhoods of new construction million-dollar homes to cozy and mature beach front condo-complexes, and everything in between. Our extensive background in property management provides your community with the benefit of years of experience. Our General Manager, Corporate Controller and Portfolio Managers boast over 50 years of combined residential management expertise. Let us show you how we can put that knowledge to work for your community.

Let us tell you more about our Money Back Guarantee. We are the first and only association management company in Florida to offer our clients a written Money-Back Guarantee. We want to make you happy and if we don’t, let us know…give us 30 days to make it right. Our goal is to win back your confidence and continue with our partnership, but if we disappoint you, we will release you from your contract and refund the last month’s management fees. You will love Sandcastle…guaranteed!

The Executive Team

 

We simplify the management of your neighborhood.

You know managing your association is hard work. The day to day demands on your time and that of your fellow board members can be challenging and the problems that arise can be daunting. We know what it takes to keep your neighborhood looking good and running smoothly, and of course managing the finances is a crucial piece in the overall success of your association.

We know what it takes to keep your association in compliance with state and local laws and are able to direct you in adhering to your own community governing documents. We understand the issues that arise with your neighbors and because of our extensive residential management experience, we probably already have a solution to whatever issues you may be dealing with right now. We are your partner in simplifying the process. We know community association management…you know Sandcastle.

When it comes to knowing what needs to be done, Sandcastle Community Management is the source for solutions. We offer our partner communities the expertise of 20 Florida licensed Community Association Managers, including our Corporate Controller who has been managing community association accounting functions for more than 25 years. We understand how important it is that you receive your monthly financials on time; we understand that you need to have a budget that makes sense; and we understand that to keep your favorite contractors happy and working hard for your community, they need to get paid on time.

When your community looks great, you can be proud too. The most visible part of your association is where our property managers really shine. Our General Manager and our Senior Portfolio Manager have combined management experience of more than 75 years and continue to share their knowledge of the business with the entire management team. We aggressively negotiate vendor contracts and make sure those contract are being fulfilled. And when emergency situations arise, day or night, we will be there.

We believe in the Golden Rule

Do unto others as you would have them do unto you. You have heard this simple phrase and you may have even said it yourself. For Sandcastle, this saying provides guidance as we strive to deliver outstanding customer service with honesty and integrity. It embodies the high value we place on hard work and a strong commitment to our client relationships. We understand that it represents how you want your own neighborhood to be cared for. We manage your community as we would like our own to be managed.

We promise to be professional and responsive to your needs…

  • Sandcastle has helped our community through a tough time after Hurricane Irma. Thank you!
    Ben Peterson Board Member
  • Our water was shut off due to a broken pipe and Sandcastle was there to fix the situation. I had a young child and they took me step by step until our water was back on.
    Lilian Jones Visitor
  • I would highly recommend Sandcastle to anyone who is interested in switching management companies. They have served us well...
    Danny Thegenus Board President